Woman suffers damaged ankle after happening slide at indoor inflatable playground in Jurong East

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A woman broke her ankle in a variety of areas after happening a slide at an indoor inflatable playground in Singapore.

The Stomp contributor, who wished to remain anonymous, instructed Stomp that she visited Bouncy Paradise at 200 Pandan Gardens in Jurong East on Dec 21, 2022.

“I went down one of their slides and my right ankle immediately broke upon landing,” she said.

“According to the doctor, my ankle injury was really, really bad and all three ankle bones were badly broken.”

The Stomp contributor wanted to bear surgical process following the hurt. She shared X-ray images exhibiting a variety of screws implanted in her ankle.

She is at the second in a stable and isn’t allowed to bear any weight on her ankle.

“I’m coping with the pain and swelling with painkillers,” she said.

“The staff at Bouncy Paradise took my particulars for his or her incident reporting nonetheless no one contacted me to ask if I was OK.

“I was the one who contacted Bouncy Paradise and spoke to a person in management of operations.

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“I highlighted the safety lapses of their inflatable playground and that the slide I took was too steep and too dangerous.

“I’m petite in measurement and however, I suffered a damaged ankle upon landing so I can’t take into consideration what may happen to a heavy-weight grownup happening that slide.

“They claimed everything was safe from their point of view and nothing is wrong with that particular slide.”

The Stomp contributor added that she is solely 49kg and that she didn’t interact in any unsafe act, which was verified by Bouncy Paradise after reviewing CCTV footage.

She instructed Stomp she was assured that their administration would help her and requested her X-rays and hospital funds.

“However, as quickly as I despatched the paperwork, he grew to develop into uncontactable and no one replied to my messages.

“I am so disappointed and disgusted with their management.”

On Friday (Jan 20), a Bouncy Paradise spokesman responded to Stomp in regards to the incident and said they’re aware of the state of affairs and have been corresponding with the patron.

“She has requested for medical compensation so we requested for medical documents/bills and also requested for any insurance claim documents for the claims that she might have made but only the preliminary hospital bill has been passed to us thus far,” the spokesman said.

“We are currently still waiting for the complete set of documents prior to discussing what can be done for her.”

The Stomp contributor instructed Stomp that she moreover acquired a reply on Jan 20 nonetheless felt Bouncy Paradise responded to her solely after she reported the incident to Stomp.

“If they are really sincere in following up on my case, they should have at least replied with a status even if ‘their management is away on holiday’, according to what they claimed,” she said.

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“If I had not reported to Stomp, I believe I would never ever get a response from them at all.”

The Stomp contributor said she wished to share what occurred to her to spice up consciousness, notably on account of the playground is well-liked with children.

“I did a check on their Facebook reviews and I was surprised I was not the only one who suffered injuries and there are others also complaining about their safety,” she said.

“Amongst these opinions, there are some who suffered accidents nonetheless didn’t escalate their incidents to the administration.

“I realised possibly it’s time for any person to really carry up these safety points to them.

“My accident case should be a wake-up call to their management.”

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This article was first revealed in Stomp. Permission required for copy.


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